Support
Typical response target is 24 hours. Urgent vacation issues should include the vacation name, departure date, purchase email, and what decision is blocked.
Email support
Use this for account questions, vacation-plan issues, refund requests, privacy requests, and billing support.
Support URL
https://www.timesyncher.com/support.html
This public page is the customer support URL for app-store, payment, receipt, and consumer-facing software references.
What to include
- Your name and purchase email
- Vacation name and departure date
- Screenshot or copied error message
- Whether the issue blocks travel planning
Common requests
- Accessing a shared vacation
- Correcting vacation-plan details
- Understanding launch pricing
- Deleting vacation/account data
- Refund or billing questions
TimeSyncher