Support

Typical response target is 24 hours. Urgent vacation issues should include the vacation name, departure date, purchase email, and what decision is blocked.

Email support

support@timesyncher.com

Use this for account questions, vacation-plan issues, refund requests, privacy requests, and billing support.

Support URL

https://www.timesyncher.com/support.html

This public page is the customer support URL for app-store, payment, receipt, and consumer-facing software references.

What to include

  • Your name and purchase email
  • Vacation name and departure date
  • Screenshot or copied error message
  • Whether the issue blocks travel planning

Common requests

  • Accessing a shared vacation
  • Correcting vacation-plan details
  • Understanding launch pricing
  • Deleting vacation/account data
  • Refund or billing questions
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